I currently have a vehicle loan through them which I have had no issues with. Very easy and secure payments. I just recently acquired a personal loan through them which I luckily was approved for, but it took a week and a half for them to say anything back about it. I was told that their committee only meets once a week for loans and that's why I feel it took so long. But the service that LaToya gave me was phenomenal! She kept in touch every step of the way and kept me informed with everything that she knew about it. Just from her great service is the reason why I rate this branch 5 stars. Thank you.