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  • Went here for dinner on Valentines Day 2010 with my boyfriend. We walked in expecting to have a nice romantic dinner. Boy were we dead WRONG. First of all, we walked in to a nearly empty restaurant. There were a few guys hanging at the bar and another couple at one of the tables. That was it........ 2 of the servers were at the bar chatting and laughing it up with the guys. It took them nearly 3 minutes to realize we were standing at the entrance waiting to be seated. Once we were seated we looked over our menus and made our choices. I ordered the steak dinner and my boyfriend ordered the braised ribs. The food quality was AWFUL! My steak was cooked how I like it but it was cold. My mashed potato's tasted as though they were left overs from the previous day and my veggies were ice cold as well. My boyfriends ribs were ok, nothing super great but edible. Not once did our server come check on us during our entire meal. The next time we saw her was at the end when she came to ask us if we would like our bill. She did however, notice I had hardly touched my meal and she asked me if there was a problem. Usually I don't say much but this time I did. I let her know the issues with my meal and expressed that I wasn't happy. She apologized, cleared our plates and left, returning 10 minutes later with our bill. I was very unimpressed that she didn't offer to correct my meal or get me something different. Thanks for putting a HUGE damper on my valentines day Sharkeys. We wont be back.
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