I went to Chop Shop with some buddies on a Monday night. The manager Alex did an awful job of managing how the food went out. My order took 35 minutes and the multiple people got their food before me even though I ordered first. Once the order came out it was missing sides and toppings. After complaining multiple times the manger took a very laid back approach. He said oh there are a whole bunch of orders back there. This manager was just awful and shouldn't be in such a position. He is clearly way over his head if he can't handle a Monday night. My visit was on 5-12-14 aprox 8:20 pm.