Chair-A-Medic was awesome. The arms of my couch were worn down and torn. After a failed attempt at a DIY repair, they gave me reasonable quotes on my different options. They had a variety of different materials for me to match to my couch. The turn around time for the repair was much quicker than quoted too. Now my arms look better and are fuller than when I first bought my couch. I would use Chair-A-Medic again in the future and highly recommend them to others.