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  • We went to this Home Depot and purchased all new appliances for our entire house. Washer & Dryer, Refrigerator, Stove/Oven Range, Microwave Oven, & Dishwasher. We thought that we were getting a decent deal. The employee helping us showed us the list of appliance that we were purchasing and what the total would be (several THOUSAND dollars). We were also told installation fees would be waived due to the magnitude of our purchase. When delivery day came, they only had part of the order and said the rest would be delivered the following day. On the following day, the remaining appliances arrived, except the dishwasher. We were then told that we never purchased one by Home Depot delivery guys and their customer service people. It turns out they snuck in a lot of extra charges with brought the total purchase price up significantly, and even though the sales person said it was included in the purchase, it was not. Based on the total price, we didn't catch it because of all of the hidden fees. We still don't have a dishwasher and customer service has not been helpful. Oh, and the install job on the appliances that did arrive was shoddy. Fridge water dispenser leaks, etc. DO NOT PURCHASE FROM HOME DEPOT. Hidden fees, poor installation, and poor customer service is a bad combination. Especially for a customer that just spent SO MUCH money in their store. Unbelievable.
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