Went in there to pick up an ice cream cake for my birthday. While I was checking out my options in the freezer, husband and the kid decided to order themselves dessert. After I made my selection, I was surprised that neither my husband nor the employee thought to offer/ask for them to write anything on it. To further my disappointment, I tell the employee that I have a free birthday scoop coupon. Ask him for what I want. When he goes to ring it up, he asks his coworker why it won't take the coupon. She tells him because a kids scoop is free, not a single scoop. He takes out the previously scooped ice cream, throws away the single scoop, scoops a kids scoop and rerings me up.
That's right. After we are buying an expensive ice cream cake, they would still rather throw ice cream away rather than to either charge me the difference or just give me the extra half ounce....