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  • TERRIBLE CUSTOMER SERVICE. I asked a woman named Carmen working near the jewelry if she could ring me up. She told me "No" then walked up to someone else to ask if she could ring them up instead. When I told her I will be telling her manager about this, she laughed in my face and yelled "I don't care!". Very rude customer service! I already wrote a letter to corporate. What a shame. I have been going to this Kohl's for years. They just lost a loyal customer.
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