So far, not so good. I have set up a registry with this store as my baby shower is coming up soon, and it is close to my home. The selection is good, and coming into the store, they are good at answering questions. However, I wanted certain items that were not in store, but they carried the lines, it is impossible to get an answer. They take your info and never followed up with me. It seems if anything takes a little effort to look into, people are not willing to do it. I also asked about a bag that was not in the store (i wanted to put it on my registry but needed to see it first). They had at a different location and was going to bring it in for me. I still have not heard from the regarding this item. I will follow-up after my shower to let people know how things went but am not happy so far with my experience overall (though I do like the items and lines they carry).