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| - To say that my experience with this school was absolutely horrendous would be an understatement. If negative stars were an option I would be giving them, trust me. On my last day of school, we had a presentation about social media and online reviews (how rich, right?), so I guess you could say I'm putting my education to good use.
First, I want to give credit where credit is due. My instructor gave me a great deal of knowledge. She shared tips and tricks that weren't even on our curriculum, and I'm sure I will benefit from that in the future. HOWEVER, the complete lack of communication between staff members at this school made me want to rip my hair out on more than one occasion. Myself and others were given false information from the very beginning by the people working in admissions. Coincidentally, none of those people work there anymore. The financial aid representative (also, no longer employed there) was always unresponsive. It was like pulling teeth to get a call back from her if you had questions regarding financial aid or payments. With the exception of one, none of the girls working the front desk know their ass from their elbow. We are supposed to get a 10% kickback on our cards whenever we or our clients purchase products. My class was the first class (maybe even the only class) to notice that this was not being handled correctly. Once it was brought to their attention, I was met with attitude and a compete lack of regard for the frustration this was causing me. The owner was more pissed off that this situation needed to be rectified and less concerned that perhaps the people he has working the front are incapable of clicking a simple button on a computer. Ultimately, I lost out on money that was rightfully mine. When trying to talk to Courtney about my hours, I was told "I'm leaving now, I can't help you", and when I came back to check with her again, she never even bothered to turn around a look at me. You could never get a clear answer out of anyone. As an evening student, there is a HUGE lack of support from the staff during evening hours. It is unfortunate that there are great instructors here who are being held back by people higher up who don't seem to know what it takes to run a successful school. Everyone has opinion. Mine is that this school is not somewhere I would encourage anyone to attend.
*UPDATE*
I was just informed that the state board procedures we were taught were either incorrect or have recently been changed. Once again, the lack of communication amongst staff and students is unbelievable. My state board exam is in a month and I feel like I have next to no clue what I'm supposed to do. If my instructor gave me the wrong instructions, don't you think that should be addressed??? And if the policies have changed, they should do their part to reach out to students and let them know!
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