I called Dave after reviewing his Yelp reviews. Let me start by saying I didn't hire him and have never met him. I called Dave this morning because I had an issue with my daughter's laptop. Dave could have easily quoted me and I would have immediately hired him. We sort of need her laptop fixed right away. INSTEAD Dave suggested calling Dell to make sure that it wasn't under warranty because I had purchased it under a years time. Hello obvious I should have thought of that. Regardless Dave's suggestion proved to me he could be trusted. Although I hope I don't have to ever call him back because computer issues stink, I wouldn't hesitate calling Dave with any computer repair needs. Thanks Dave!