We just came from here - first time there. We were there for 15 min but were completely ignored. We stood by the front desk thinking maybe we needed to wait to be seated, then looked around and saw it was a bar/arcade/adult chuckie-cheese kind of thing. Ok fine - we will seat ourselves. But during the time it took to figure that out (3min or so), there was a manager-looking type man right there at the front desk who never even looked at us. And there was another employee explaining something to another customer so she was busy. Alright semi forgivable- so we sat at the bar thinking that would expedite things. The bartender brought food to the people 5 seats away but didn't acknowledge us. We waited, and could hear bottles clanking, ice digging and gabbing ( bartenders i guess?) but on one came. Nevermind! We left. It was not as if they were busy - it was quite dead. Customer service is a no brainer- can't respect this kind of lameness- no excuse!