I don't know why people give negative reviews. They are a legit business and very busy at time like any "real" company would be. I've bought a few sets of wheels and tires from them in the last 10 years and some have shipped quickly and others have shipped when they were off back order. Yes I have called them and got to voicemail but I've left messages and they have always returned my call. Ryan and Rob have both helped me in numerous ways. They actually wouldn't sell me a set of wheels I wanted because they wouldn't fit. I did tell them the manufacturer said they would fit and they insisted that they wouldn't because of brake clearance issues. They sent me a picture of how the wheel would rub the caliper and then told the manufacture who then changed their application guide to say it wouldn't fit my trim level due to Brimbo brakes. They are one of very few wheel companies who do their best to insure proper fitment without issues. I will continue to do business with them and trust their knowledge. They always do what they can to help or fix any problem. Keep up the great work guys and my next order is coming soon.