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  • by far the worst "vet" experience in my life!!!! beware if you love you animal!!!!!! It was Sunday and my local vet Aloha ( amazing by the way) was closed. I noticed my 6 year old dog i had just rescued a month ago, had rice looking things in her poop.. I thought it may be worms.. given i also have a house full of rescued animals, i didn't want to take a chance of them all getting it. I called Banfield at Arroyo crossing and asked the girl if i could make an apt.. i told her i think my dogs has worms and wanted to know if i should bring a poop sample.. she told me NO and that the doc would get one from my dog.. ( i thought this was very weird given i am always told in a situation like this to bring a sample in) i also asked her twice about how much this would cost me.. she told me 40$ for the exam, 20$ for the worm pill and 20$ for the poop test.. when i got there i explained i thought she had worms to the "doc" . she then took little girl in the back.. all i could hear was my baby screaming and i heard her claws on the metal table.. they then gave her back and said " here you go, she pissed all over' and handed her back to me.. she was so scared and was shaking and covered in pee.. I said what the hell happened back there! The vet tech told me that they had to do a recital exam in order to get a poop sample... I WAS SHOCKED!!! I TOLD THEM I COULD BRING A FRESH ONE IN AND WAS TOLD NO!!! they just wanted extra $$$ by doing it that way and it also hurt my dog! The doc comes back and said, " i looked under a microscope and I'm not sure if its worms" she also said she needs to do more test... WOW i said to her.. you don't know?? how can you not know what worms look like?? i myself can see without a microscope that these are worms. after telling me she needs to do more test, I asked how much is all this gonna cost? I told her i was quoted 80$ over the phone.. doc then tells me that they don't do quotes over the phone.... well, they quoted me.. doc then ask the girl at the front desk if she gave me a quote over the phone.. The girl tells the she did not quote me....i asked her if she was the girl i spoke with on the phone and d she told me yes and she was the only one here today who booked apts.. she was lying to my face! Once again I'm shocked over this!! I then ask the girl why she would say she didn't quot me.. she tells me i don't know what I'm talking about... OMG then hands me a quote for over 200$$.. ARE YOU KIDDING ME??????????????!!!!! all i wanted was a fuc*ing worm pill for my poor dog... doc then tell me that my dog needs a shot to kill the worms and also needs pills... I walked OUT and will NOT be back.. hey guess what?? petsmart sells the worm pill in the store for 10$ PLEASE DO NOT BRING YOU BABY TO THIS EVIL PLACE Doc name is DR Grogham girl who likes to tell lies Renee
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