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| - I really like the concept of this place. I saw they were having a grand opening driving by and my hunger convinced me to stop by after my class at Anytime Fitness.
I'm not sure when Zoup! opened, but the most confusing thing was where to order. They insist on having you sample at least one soup (zoup?) before ordering, and were friendly and talkative about them as well as the salads and sandwiches. But I was sampling at the same time as the group before and after me, and the order of the line got extremely jumbled. All of the customers were nice about it as no one was in a hurry, so that was fine.
I ordered a combo with a salad and soup, and after ordering the salad they started making it immediately before hearing my soup order. When I tried to order the soup from someone else (who had asked), I was told to order that part at the other end of the counter, at the register. I did so and paid, but then had to wait longer for my soup! I'm not sure if that was the way it was supposed to work or not--even the employees seemed confused. I'm sure these kinks will get worked out though, and everyone was so friendly.
I also checked my bag before walking out and noticed it was missing the bread. Went back and told them, a different employee was again confused but I did end up leaving with everything. Sort of an ordeal but it's probably just from opening week!
I ate everything at home--when I put the small salad on a plate it seemed huge, and I was only able to finish half. The soup, salad, and bread (try two combo) is only 8 dollars. Next time I might just get a cup of soup, or just a salad. Everything was hearty. I liked all of the food (including all of the soups I sampled), except for the chicken in the salad--it wasn't as good as I expected it to be. For the record I got the salad with guacamole and didn't even use the dressing because the guac was so flavorful. I'd get it again but without the chicken.
Apparently they have hundreds of soup options that rotate every day. I'll be back when I want something fast that's not fast food! Zoup! is a chain and I know I've seen it in other places as well.
To be clear I am not complaining about the people working--they were wonderful! But the ordering process was unclear--are we to order by the food, or at the register? Perhaps no one will ever truly know...
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