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  • My friend and I went to this Hero Burgers location today during our lunch break and the first thing that looked attractive was their posters indicating how their burgers are hormone free. In the past, I've come to this location and I always order either the 4oz Hero beef burger or their poutine so for these items, I would have given a 4-star rating. Today, I decided to be adventurous and try something different so I ordered their turkey burger in a combo with fries and a drink. The turkey burger tasted okay but a little bland so in the future, I might choose the customized ingredients option like what I usually do for the beef burger so that I get more of a flavor. For customizing, I love adding to my burger mushrooms, goat cheese, onions, tomatoes, sauce, and ketchup. The only reason why I didn't do it this time was because the man who took my order suggested that I try their holiday fiesta which was a combination of cranberry sauce, onions, and swiss cheese on a poppy seed bun. It sounded too good to resist. Unfortunately, I was barely able to taste the cranberries and other ingredients in this sandwich. The fries were great and were hot and fresh. They look like your typical diner style fries except they taste better and are less greasy. The server was kind to give me and my friend for free a side of their "slawsa" sauce, their current promotion, which is a blend of mustard and coleslaw salad but it's not to my personal tastes although others might actually like it. He also took 2 minutes of his time to make conversation with us about certain ingredient mixtures we should try in the future and recommended that I put this "slawsa" in my sandwich but I opted not to because I didn't want burger overkill. In total, I paid about $14 for my combo, which is way above the average price for a fast food joint but I understand that maybe they charge a lot because they use specialty meat. Overall, customer service was excellent and I will come back here again whenever I'm craving a good quality burger and maybe give some of their other menu items a chance.
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