I am a fan of the bang-buster headbands and a couple of their workout tanks... other than that... NADA! FYI - I am an AVID yogini, and I have a dedicated practice at a local studio with which I am in love...
Let's see... I've walked into this store twice now... I left spending nearly $200 the first time and well over $100 the next time... BOTH times, I was treated poorly when I stated that I was fishing for items on sale, and THEN, (I was wearing the t-shirt of my studio) I was given snide looks AND remarks by one girl about my studio.
The exchange: "You go to THAT studio?!" My reply: "Yes! And I'm in love with it!" The clerk: "Well I guess everyone has 'their thing' huh?" Me: "I suppose so." Her: "Psht!"
SERIOUSLY!?
Next, I'll comment on their online helpfulness... they are NOT! I sent a message requesting a change that I made to an order which HAD NOT YET SHIPPED. The response I received was "Once an order is placed, we cannot make changes to it."
AH... so... we're condescending to our guests within the store, and as completely unhelpful as possible to those who choose to avoid the store and shop online...
Let's just say, I'll be taking REALLY good care of the items I have of yours, Lululemon. I will be taking ALL of my shopping for yoga needs to Nordstrom from now on. THEY bend over backwards for their customers no matter where they workout or how much or little they spend.
Thanks for the education! I hope someone fixes your business before you disappear utterly... NAMASTE!