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  • They don't even honour their accidental warranty policy at this location. They get loud and make scene instead, making you feel like you are crazy. I was there with my toddler and new born at the time (7days old) One of their Geek Squad employees was texting back and forth with someone and laughing about the situation....talk about insult to injury. This location refused to send my camera in to be repaired and kept telling me they don't have to honour it since its at their discretion, then said I said it fell from a patio....never said that my exact words were ledge...like ledge of a counter. I had to drive all the way to their summerlin location out of my way and with two children in tow and there the employees sent it out to be fixed without a hassle. Guess what!?! It was fixable!!!! I saw both the employees still working next time I went here...so the obviously don't care for how their employees treat customers. Shame taking my future business else where from now on.
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