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| - I had schlerotherapy by Zimmerman, a procedure I've had six other times with another doctor in another city. At my follow-up appointment four weeks later, Jaime, the nurse, conducted the examination and noticed three spots that were not healing as well as the others. She commented that Zimmerman got very aggressive with the laser. Five months later, I returned to the office because the areas of concern had developed brown spots. Not having had this experience before, I wanted to know if my situation was considered normal and if the spots would eventually diminish. I was stunned with the response from Zimmerman, which was a reminder that I had signed a consent/waiver. I told him that I wasn't there to establish a lawsuit or blame, I simply wanted the procedure results reviewed. He explained that these things could happen - again - as noted in the consent/waiver. I couldn't believe that he kept reverting to a CYA rather than being concerned with my concerns. Then, he pulled from my record the signed waiver/consent and actually read it to me! At this point, I had enough. I asked him and his nurse to leave the room so I could get dressed and be on my way. Never again will I go to Zimmerman because he is clearly more concerned about covering his butt than he is about the results of my treatment. It was interesting, too, that his staff had always been very friendly during my previous visits. Jamie barely acknowledged me despite performing a number of procedures on me, and funny thing, Jamie was not the nurse in the exam room for this horrible experience. A new nurse was called in. Very suspect.
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