I wish I could give multiple star ratings for Grano. That's because my experience with Grano was one of extremes. The atmosphere is first-rate, especially the two cozy patios in the back. The food was very good as well. So I'd give Grano a good rating based on that. But the service? Terrible. We ordered two glasses of house white wine with our appetizer. The wine never came. We asked about it and were told the wine was coming. Another ten minutes--nothing. Finally it came, but the same thing happened for our main course. We ordered (at the very beginning, when we ordered our appetizers) a bottle of wine with our main course. The food came, but no wine. Finally one server asked if we wanted wine with dinner and I said "Yes, I ordered it ages ago and it never came." So he went to look into it. Another server came and asked if we needed anything. "The wine." She stomped off to look into it. More time passed. Still nothing. Finally our original server came by and asked if we needed anything. I said "I originally placed my order with you nearly an hour ago asking for a bottle of wine with dinner. Then another server asked. Then yet another. Now you're asking again. In other words I've asked for a bottle of wine FOUR times and still nothing." Eventually the gruff server came by with the wine and was incredibly rude and dismissive. As if to say I was unreasonable by being frustrated asking for the same bottle of wine four times over.
So I doubt I'll visit Grano again. The atmosphere and food were very good, but the service was abysmal.