Very happy this store opened up in the north part of town, it seemed like a journey having to go all the way to the Fort Apache location. Threw a baby shower fiesta and needed 10 miniature donkey piñatas- this is the only store I could find that sells them! Because they didn't hold that many in stock, Diana helped me with a special order. I decided to have it delivered to the Fort Apache location because their shipment came in sooner. When I was called for pick-up, the Fort Apache location ordered me mean bull-looking piñatas, I told them it was incorrect and needed the donkey piñatas. The young lady managing the cashier section ended up hassling me that I had to pay for them no matter the circumstance (limited customer service skills from that one). But, explained it's not the customers fault and it surely can be shipped back to your warehouse. With no further help offered and I needed these décor pieces- I called Diana back to let her know what happened, finding out their sku number was the same on both types of piñatas, she connected with their manager and warehouse customer service to make sure it was the donkey piñatas....And they arrived! Picked-up my cute looking donkey piñatas in time for the baby shower fiesta and it turned out great! Thanks Diana for taking the time to help when in stressful need of donkey piñatas :)