This was our second visit to Smoky's last night, after a long period in between. The decor had been updated which is nice, however, that's about the only positive thing I have to report.
When we got to the restaurant we were told there was a 15 Minute wait (sat night). So, we went to the bar. It was not busy..after 45 min upon approaching the hostess she said she had told us to just come back over when we were ready....odd that I had to give her my name for her list...she did not say anything like this to us. She stated she was "sorry for the communication error" and did nothing.
The best thing about the meal was the salad (Roquefort dressing) and the modified cottage cheese. My steak was ordered medium rare and one side was so charred it was well done. Could have sent it back as others have stated but after an hour and 45 min, we had it. The meat was not seasoned and was bland. My husband has prepared steak MUCH better than this.
If we wouldn't have had a gift certificate we would have left with the hostess oversight. We won't ever be back again and wouldn't recommend dining here to anyone. Too many other choices in Madison that are stellar compared to the service and quality of food we received.