RUDE! RUDE! RUDE! If you expect to be told the truth or not to be given excuses or professional courteous staff, STAY AWAY FROM CAPITAL TINT! I made an appointment for 10am and based on their false advertising, expected my vehicle to done in 1 1/2 hours. It wasn't. No big deal except when I made the appointment I was told they were "wide open". So I was a little upset when I received a call at noon telling they got busy and were just now getting to my vehicle. I shopped around a little more for another couple hours, the phone rings and I thought for sure they were calling to tell me it was done, nope! At 1:30 they called to tell me they had not even startred on it, told me the owner was out of town and they were shorthanded because another staff member had to go to the "races". Why I was not informed of this when I dropped my car off is a mystery. After the second call I decided to just go get my vehicle as I thougt they were playing games. I walk in and there sits a young man at the reception desk feet propped up so he can lean back and watch tv and eating from a styrofoam carton full of food. Another young man was sitting on the couch. I asked to pick up my car, explained that I had an appointment at 10 and the calls were making me a little nervous especially since I was told they had no other appointments before me. He retrieved my vehicle and when he got out and handed me the keys, I just kindly reminded him how unprofessional the business is. He proceeded to make excuses again stating "not that I have to explain anything to YOU, but the owner is out of town..." blah blah blah. I highly advise you to stay away unless you want the runaround and your time wasted. I went to Tint World and was done in 1 hour and 45 minutes with no games! I can't wait to tell the owner how his business is being handled when he's "out of town. The one star is only because I had to. If there were negative stars they would get a thousand of them.