I have gone here twice now. The first time went okay. I had asked for a shellac manicure and to fix a few broken nails. They fixed the broken nails but didn't do a full manicure (pushing and clipping cuticles, cleaning, etc). I left feeling whatever about the service.
The second time I went is what I'm giving a 5 star. I walked in with no appointment on a busy Sunday afternoon, but the guy working was happy to squeeze me in for a UV gel overlay service and fix a broken nail. He was helpful in picking a colour for me and was outgoing and easy to talk to. He did a really good job shaping my nails and made note that the last person who did my nails (his coworker) didn't do a good job catering my nails to my finger size. He said they made my nails look fat (lol) so he slimmed them down and now I'm super happy with my nails. Since he said they usually charge for a full set for first time overlays, he said he'll just charge me for a refill since some of my nails had gel from last time and that he didn't need to fix any of my nails except one. For a rushed service because it was busy and I just walked in with no appointment, he still did a really great job that I'm very happy with! Will definitely go back to see him specifically. Unfortunately I didn't get to catch his name but I think he's the only guy that works there.