My dad passed away I was given a gift certificate for a pedi from my co-workers. After about a month i decided to use it. When i arrived all was cool, it was an hour before they closed they were not busy. I said i wanted a pedicure. The woman said sure, I'm gonna have you pay 1st since we will be closing around the time you are done. OK.... I hand her my gift certificate. What do you know, she can no longer take me!!!! IT WAS AWFUL she treated me badly because I had the certificate. As I'm going back and forth with her two other woman come in and she is willing to take them. Then they can not decide what they want gel or acrylics it goes back and forth. I told her to refund the money I did not want to come back to this spa. She said "not my problem". The two ladies decide to leave and I told her, "they came after me, they did not know what they wanted and you were willing to take them over me because i had a gift certificate." Finally she said fine we will take you. (after 30 minutes) I sat in the chair and cried because i was going to relax and try to get my mind off things instead they just made it worse. I was out of there right as it was time to close.... all that drama for nothing. IT WAS THE WORST EXPERIENCE!