A great bagel is hard to find west of the Northeast. The Bagel Man produces bagels the follow the traditional method of boiling the dough before finishing it off in the oven. It's what provides the shiny and crispy exterior that covers the soft and chewy moist dough on the inside. A bagel that is simply baked is nothing more than baked bread..........and should never be referred to as a bagel. This was a great Yelp find and I'm sure to return whenever we are in the area.