I love my Nissan Xterra. I am 99% sure I will get another one when this one is on its last life. I didn't even mind the sales process with it (my husband may feel different), however the service department has made me regret getting the car from here. I've only had to (almost) use them twice, however both times have been quoted different prices by different people there. Today was the final straw with them and I have no use for them anymore. I needed to get a replacement key made and at 7:55am I called and spoke to Gabe. He said they could remake the key according to the VIN number and I wouldn't need to have the car there to replace the key. As we were preparing to drive over, I was called back to hear from someone else there that the car would have to be physically there in order to reprogram the car and get a working key. No one could get their stories straight as to what could be done. Luckily, my husband remembered where the spare key was as we were in the middle of a move. We will no longer use Midway Nissan even though I love my car. I'll search around before purchasing our next one.