Very friendly store. I recently called them on a Sunday morning asking if they had Eccles cakes. They only had one and asked me how many I needed. I said I'd like half a dozen (a gift for my stepfather) and I was told no problem, that I could pick them up early in the afternoon. I was very happy and surprised! What great service. When I picked them up they were already nicely packed in a box. My stepfather loved them! I also picked up two doughnuts for myself and my husband - they were fresh, tasty and decadent (just as a doughnut should be). Great little bakery!