My husband and I ARE fans of Firerock. From the Fresh Baked complimentary bread, the cocktails, and the great selection of entrees.... this is definately one of our "go to places" (both, date night and to have dinner with our kiddos).
With that said.......I would love to give a 5 star rating however, I am only giving 3 based on the fact that the past few times we have dined here, they were out of Baked Potatoes and (just last night) the service was not the best.
Drinks for the kids and myself were seldomly refilled, waitress only brought 4 rolls for a table of 5 and when one of the waitresses did bring out a drink refill, she strangely stood behind me saying "Excuse Me!" rather abruptly.
Took me a minute to even realize she was talking to me.
I will continue to visit Firerock (until the quality of food declines) however, I would recommend that management take time to better train their waitstaff or even hire more friendly people.