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| - Are you kidding me? On my way to work, and BOOM! Lost a tire. After I installed the spare , I saw my front tire was bad as well. Welp.....Time to get some tires. I called this shop, as they happened to be the only location that had the sze in stock that I needed. I made an appointment for 1:00 PM, and showed up a little early. I spoke to Josh, and Sam. They said it would take about 45 mins., to an hour. No biggie. I wanst going anywhere on 2 tires, with a vehicle that needed 4 at the minimum. After dealing with Discount tire for over 15 years, I knew what to expect. Friendliness, professional, etc. So, after getting a nice cold bottle of water, and reading a magazine for about 40 mins, Sam walks up and appologizes for the delay. What? "Delay?" It hasnt been 45 mins to an hour yet. I look out the window, as the crew is shining up the tires. No kidding. SHINING UP THE TIRES!! :o Sam begins to tell me that they spent a little longer on the ballancing to get it a little better, rather than getting them "In spec" and calling it "good". The profesionalisim and courtesy shown was outstanding! Now.....My truck has always driven like......a truck. Never gave it a second thought. However, it NOW drives as nice as my car!! That little extra attention made a huge difference! They put the spare back under the bed of my truck, gave me the keys, and shook my hand. Oh.....and how long did it take? 47 mins! Now......I have to wash my truck so it matches the tires :(
WONDERFULL SHOP! THANKS YOU GUYS!
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