I enjoy this place because of the fun little water park. Unfortunately we had a problem which I felt wasn't handled very well. We paid extra for two queens (which by the way why should you have to pay extra for 2 queen beds?!), but we were assigned with a pullout and a queen bed. When called, they said they didn't have any rooms with two queens. I felt she could have mentioned that at check-in instead of waiting in the room with a little one. Although they finally did give us a King instead, I was disappointed with how the problem was handled. Lazy river makes this place, just annoying to pay so much for mediocre customer care.