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  • Sent to better business bureau on February 3rd 2017. We have been scammed by this company " CRS Services Limited " a sale agent named Nick Zopfi came over our house telling us that he needed 3 houses to give free equipment and that we would have video cameras and the most important thing for them was to start right away because there businesses was conducted on publicity and that they would put a company sign in front of our house for publicity all of that included with the service and that we would only have to pay $50 monthly with a contract of 36 or 60 month witch turned out to be $58.98 because he forgot to tell about taxes witch today 04/28/2017 went to $59.38? First thing : they did install the equipment with out camera the only thing they had was a so call ring ? The next day my wife and I went to report our disappointments to the office ask to cancel this service, some one named Ahmed Operations Manager came to speak to us and said that he was sorry but he would have some one come over the house to put cameras and that we would not have any thing to pay until we are happy. The system after a week or so stoped working and so I went back to CRS office at 9:24 am on February 3rd and asked that they cancel the service because it has stoped working and was having to many stories and lies about this service and were told that the person in charge would be back around 10 am.!!We finally got a phone call at 12:39 pm telling us that we had a contract and that it couldn't be broken? So what happen to we will make sure that you are happy ?? this was to make sure that we pass the 3 days of cancelation and then they get you, I call that scams and we will fight against this company unless they do what they say and take there business else where. The only paperwork that we have is a Work Order that has on the bottom of the page with a customer Price agreement with out any installation date or even stating contract anywhere. We want what was told if we were not happy we would not have to pay anything and that we will be able to retrieve, so we want them to come over take there bad product out of our house and go on with our lives, that has been disturbed because of all the lies they have and ways to get you and after nothing works they tell you that things happen, well I am a business owner my self and trust me if any of my clients are unhappy I make sure that they get what they pay for. I am affiliated with BBB and have 0 complaints but this company in las vegas alone has 9 plus mine= 10!! Yesterday they came back to change the system for the second time was defective, they said that if the system is bad 4 times in one year that we can cancel the contract so will see. The system was put in middle of January 2017 and was billed on January 20th 2017. Sorry We just found out that CRS as already deducted $58,99 out of our bank account and we were told that it would only be one month after installation witch was supposed to be on February 19th. We want them to cancel all transaction refund us of the 58,99 that they withdraw from our account one month early and never sent us a bill statement like they also said they would.
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