I've eaten quite a bit of food from this Portofino's location. I tried the pizza for the first time the other day and I think that will be my go-to menu item at this place because it is excellent.
The other dishes they serve are usually good too: the bread is warm and delicious and they load tons of cheese onto their dishes. It isn't the healthiest place. There are not many great dining options in the nearby area, but I would say that this is one of the better options in the neighborhood.
The only problem I have encountered there is when I tried to place a takeout order via phone. I was ordering for 3 people and the individual I was speaking to was not repeating the order back correctly (we went through it a couple of times and I asked if there was someone else that could take my order and they either didn't understand me or didn't want someone else to take my order??). I decided it would be easier to go to the restaurant and just order live, but the order still came out wrong. I got them to correct and switch it out, but I had to wait a little longer than I would have liked. They were semi-friendly about it and apologetic when it came out wrong. I just wanted dressing on the side and a salad without olives...