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| - I especially like this location given the fantastic vibe, the food has always been a notch above mediocre. Definitely, go with the pasta's rather than the pizzas.Go for the vibe, not the food
But, I think this establishment has serious fundamental hospitality problems. First of all, substitution in any way is strictly prohibited in Terroni, so if there is an ingredient that you don't like in your pizza, tough luck...
So, I went for the pizza( of course no substitution allowed) and asked the waiter to cut my pizza into 4. I was told that traditionally in Italy they do not cut the pizza in a restaurant. It was a good thing that the restaurant was in Toronto. So, I asked him to untraditionally cut the pizza. Not only I was told that he cant do that, He asked me if it would be challenging for me use the fork and knife myself to cut it.
I find this restaurant to be lacking the fundamental values of hospitality. Not only the waiter did not accommodate my request, he was impolite enough to make such a rude remark. At the end of the day, I am a guest in that restaurant and this is no way for a host to treat a guest
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