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  • Buyers beware !!!! The Fry's circular that they send out that shows items at prices that seem to be much lower than everybody else's are refurbished. Case in point, I bought a Dyson handheld vacuum and had an issue with it only for Dyson to tell me there's no warranty on this because it was a refurbished item. This was a vacuum that I was led to believe was brand new. I went in today to purchase a Dyson upright vacuum that they also had advertised for half the price of anybody else and when it came out on a brown box I asked them is this refurbished and they said yes it was and even though the ad did not disclose that or their website disclose that. Their comeback was we just got these so this item is new to us so therefore it is a brand new item. When I explain that that's false advertising the manager Alli Blessilda basically said too bad and really could have cared less. I am a car dealer and know that you have to follow strict FTC guidelines in your advertising but it's clear to me that Fry's does not care because they have the attitude they're too big to fail. Best Buy had that attitude for a long time and was nearly in bankruptcy but change their ways. I will be filing a complaint and showing both adds to the FTC and the attorney general and let them take care of this because although Fry's may think this is great practice and screw the customer I feel it is not.
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