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  • Food was ok but after finding small errors on my bill every time (always in their favour) I decided to mention it, but was told that the bill was correct and for a few cents I left it. Didn't go back for a while, then when I did for just a small item, I noticed that they had overcharged me on the taxes for an item that cost only about $3.00. As far as I know the PST part of HST (8%) doesn't kick in until $4.01. Up to and including $4.00 you pay only the GST part of HST (5%). Pennies, yes, but when you do this to customers every day for years it adds up. Anyway I was first told that it was my mistake, then I was told that I could not be refunded the incorrect tax because "the manager isn't here". Which turned out to be untrue because the manager was right there in the kitchen. I don't know what they have to gain by this behaviour. If they are charging the taxes incorrectly due to an honest mistake, it needs to be fixed in their cash register programming.
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