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  • If I could I would put 0 stars. There's no number on here to contact office for general questions. I had to look it up on website but even the number I called had given a (702)-455-2385 number and that isn't the right one. All I wanted to know was what the hours were and the process of filing for child custody. I work a normal M-F 9-5 job so I wouldn't normally have time to do anything that I tried to accomplish today. I switched my hours around at work so I could get out early to be able to make it to the office before close (assuming they close at 5pm since most state office close at that time). I had to drive 20min to the office from work so I planned to leave early enough to get there around 4pm. I get to the office and about 6 security men are at the security check entrance. Never been to the office before so I asked the gentleman at the front where I would go to file for child custody. He said "Here but the office closed at 3:40pm. It was 4:05pm. I wanted to clarify what he said so I asked if the office closed at 3:40pm. He said, the offices here close at 5pm but for the service I needed (file for child custody) the clerk closes at 3:40pm so if you aren't there by then, you can't be helped. I mentioned I just wanted the paperwork to start a case, not to see anyone specific, so I asked if I could just get the paperwork elsewhere or online. He said I would need to be there by 3:40pm to be seen to get the paper work and he said I could look online as well but wasn't sure. So I walked out. Got in my car and was about to leave but remembered I had no idea what the office hours were exactly so I went back in to ask. This time a group of the security men, including the gentleman I jus spoke with, were huddled and laughing. So I said, excuse me since no one acknowledged I was there looking for help again. The gentlemen that just helped me look around and immediately walked up to me, doesn't say anything and seems irritated,so I asked what time they open. He said, "8, anything else?" as if answering a few questions was too much work for him because I I interrupted their little huddle. I hope they open another location soon, or at least get their $#!+ together. Update info on yelp please and work on the customer/general questions line, and better people to greet customers at the entrance.
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