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  • I left a terrier mix at second home while traveling over the Memorial day holiday. I went in person to check out the resort prior to leaving my pet and the facility was beautiful. I thought this was the ideal place to leave my pet. At first glance upon my return I thought this was a great boarding my pet appeared happy until we got to the parking lot. My dogs behind was loaded with poop. It appeared he had a hard time eliminating and the poop did not drop to the ground. Instead the dog was left in what appeared to be days with this poop on his behind. I was mortified. I returned with my dog and it took one of the kennel workers about 30-45 minutes to get the poop cleaned off. The entire time the worker said the dog should have received a bath (at my expense of course) and this problem would have been found. Next I asked that my dog NOT be allowed to play with other dogs. Well it appears that my request was ignored because my dog came home sick, sneezing, coughing and lethargic. Last but not least, something happend to my dogs paw while in their care. He had some sort of trauma. When we got home, the nail on his back paw was bleeding. Yes...bleeding. The Vet stated the nail was so tramatized that it had to be removed. My poor pup was sick with a cold, behind full of poop and trauma to his nail. After my one and only visit to this resort, I ended up with a vet bill for several hundred dollars, and a sick pet on four different medications who now must walk in a hicking boot until his nail heals in 2 months. BOTTOM line....if you love your pet...do not take your pet to this place. They are obviously NOT paying attention to our precious little animals. I will never set foot in this place again.
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