On May 1st, I attended a kids' birthday party there. Our
server was Tinisha. She was absolutely amazing. She really encompassed
not just satisfactory but excellent customer service. If you haven't
been to Dennys on a Sunday, it can get really, really hectic there.
However, she didn't faze under pressure and maintained a positive
attitude. There was a couple of orders that she forgot (totally
excusable and even expected especially if there's 30 of us she had to
take orders from) but she kept a good composure, admitted her mistake
and apologized. The thing is I've had good customer service in the
past, but with Tinisha, I felt like she was really sincere. It felt
like she was serving us as if we were guests at her own home.
Dennys, you're very lucky to have Tinisha. She's gold!