On our 1st visit, what I noticed 1st was SUPERB service. The staff was patient & attentive to our every need! The food (Norman burger & fries) were served hot & were DELICIOUS. Simply put, the shakes are #TODIEFOR!!! The manager, John, came to our table & introduced himself , inquired about our visit, & even wished our daughter a happy birthday . Several staff, including the manager, thanked us for coming! I knew that the place was busy so i expected the great food that i had-but I was shocked to recieve IMPECCABLE SERVICE on a friday night in Vegas. Thanks BLACKTAP ! Even my 17 year old (who is impressed by no one and nothing) was IMPRESSED & asked to go back!! #GoodVibes