Terrible insurance company. I was rear ended with my infant in the car (thankfully no one was hurt). I got a police report and they still had to investigate it. Months later, I get a check with no rental car reimbursement. Tried to call and the number does not work. Tried to call the 800 number and the line is busy. I think I will have to shell out 4-5 days for a rental car so my car can get fixed. The paint alone will need 24+ hours to dry. Absolutely terrible company. Insurance - yeah right.