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  • Another reviewer was correct but moreover, they do not know my daughters name after 7 months nor do they try to build a personal rapport with each person. There are too many kids per coach making it too difficult to accomplish anything in a single class or provide any individual attention. My daughter has never been assessed and she tells us she has never received feedback of any sort. Turnover is also insane which is part of the problem. My child is there because she enjoys it and it has built self esteem which to us is priceless but to them that isn't important, they put all of their energy into potential stars. Otherwise you're a nobody. I would love it if they valued everyone in the same way. The front office people aren't the brightest nor the friendliest either. I think they figure they are busy enough to lose some business and not be affected by it. I gave it 3 stars because my sons experience is completely different. His coach is wonderful and highly competent. If I were to factor his experience alone they would have an extra star. If he goes to another gym, we will follow him.
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