I wish there was a worse rating I could give this place not even one star. This review is about Carrie one of the artists there...Let me start off by saying I wanted to cover up one cursive small word on the top of my each of my wrists.... I went into the shop yesterday to show them the tattoos I wanted to cover up and show them a picture of the new tattoos I wanted to cover with. I wanted a pink watercolor flower with black integrated in the piece obviously to cover up my tattoos on my wrists. I chose this place because my friend goes there and gets her tattoos done by a guy and I figured they might be a little bit cheaper than my FIRST CHoIcE which was CLUB TATTOO. I was prepared to pay ANY cost .... as long as I got the masterpiece that I wanted and covered these tattoos. I have been waiting 10 years to get these tattoos covered. the meaning behind them brings horrible memories of my past and I was beyond thrilled that I was going to be able to get them done today. So yesterday I showed Carrie what I wanted I showed her the picture and she was like "yes I can do that" quoted me a price $250!!!! I was expecting so much more so I was thrilled and she said she could get me in the following day which happened to be my birthday! I even told her it was my birthday. Greatest present ever I thought! Finally get to cover these up a longtime dream of mine with the sickest tattoo I could think of to cover them and the price was amazing. I planed my entire birthday around this appointment. I showed up and the second I walk through the door I was greeted with a guy saying "hi I'm so sorry Carrie double booked herself and I'm going to be taking care of your tattoo today" that at first was annoying like seriously how could u double book yourself? I look over and she is working on a large tattoo covering someone's back. I immediately feel like she tossed me off on this dude because that persons tattoo was going to cost more than mine. Then I show this guy the picture ....what Carrie promised she could do yesterday and he says it's NOT possible to do... which I then state that Carrie saw the picture yesterday and said she could do it and why not it doesn't make sense use the black center to cover my cursive words and then the rest of the flower be the watercolor ...he then went to Carrie who said "oh I thought we were gunna just do something kinda like that as a reference " and I was super shocked and said no... I showed u this picture saying " I want to do an amazing watercolor tattoo and you said it could be done" long story short I got my 100$ deposit back and left went to club tattoo who said they could Of course do it just like the picture. I just can't believe my experience today it ruined my birthday completely got my hopes up and it was an awful experience. That was very unprofessional for Carrie to do she didn't even apologize herself. Don't go here there are a lot of better places. I ended up going to a great place called studio 21 after I had my consultation at club tattoo and they were so professional and the guy said once again of course we can for sure do that picture I wanted which makes me feel like bad apple doesn't know what they are talking about.