This tiny hole in the wall on queens quay West is bundled with swiss chalet. While they mean well, there always seems to be a problem ordering at the counter.
After many "so so" experiences, I decided to give them a chance and order one of their newly advertised "make your own bowl" which I wanted with the salad base option.
They were out of a few vegetables but when I asked if I can have the salad base with no carrots, I was told "not problem" yet ten minutes later (they appear to prepare the salad base in the back in the swiss chalet side), there were carrots on there. The chicken was not thoroughly cooked and they replaced it with a cooked galette and as a result, the entire transaction took about 30+ minutes.
The apologetic manager at the front counter was nice enough to acknowledge the mistake and gave me a free soda. As I sat down, I heard the frustration of another lady who had an incorrect order yet, there were only two patrons in the dining room.
No coupon or discount offer will convince me to come back; I'll pass by and stick to a sit down restaurant burger or salad for the price and annoyance; keep it moving!