We've always had a positive experience at this Harkins. I appreciate the self-serve ticket kiosks and their app that allows you to plan accordingly. The theaters are well maintained and the seating is comfortable. We typically encounter friendly employees, whether at the entrance, the snack counter, or those cleaning the theaters. There is a lot of traffic at this theater and they do a great job of managing that. And extra bonus points for always ensuring their restrooms are clean!