This place is a nightmare especially if you are in the pickup line. I went there to pick up keys and after over an hour wait the clerk said they don't have them it's bc it's a new house it's the builders fault. Really?!? She said they will hold the mail for me to come back and to contact my builder. What do you mean the builder??? Anyway, I came back today, waited again and to find out the previous clerk didn't do anything to hold the mail. They let me know that they lost my keys, they don't have my mail, it's their fault and they will rush my keys which will take 2-4weeks. In the meantime, keep coming back and wait in this stupid unorganized place to receive my mail. I wish the post office became obsolete completely. Thankful for UPS and FEDEX!