DON'T DO IT!!!!!!!!!!!! Unfortunately, I went with this company before checking them out on the Internet. I decided to give them the benefit of the doubt, but when I was told she would call me to set up the Internet account, I waited 45 minutes and no call. So I called Direct TV directly and set it up myself, and then CenturyLink and canceled my order with First Communications. She did finally call me......an hour and 45 minutes late. I figured if my first experience with them was like that, I might never get the Internet installed - like some of the other reviewers.
They lost my trust when the salesman told me they were a member of the Better Business Bureau - "Yeah - I have the sign hanging right here on the wall!" Not true, per the BBB's website!!