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| - Fabric, fabric, fabric everywhere!
If you're a crafter or a tailor, you already know about Jo-Ann's extensive fabric and craft supply selection, their weekly coupons, their price-matching, and their hours, so I won't go into that.
What I will go into is their customer service. The employees at their cash register are super helpful and pleasant. In particular, there is an older gentleman (I believe he is the store manager) who has been especially helpful and kind.
The employees at the fabric cutting station are mostly great. However, there was one individual who was unnecessarily unpleasant when asked to do her job of cutting fabric and answering questions about the fabric. Seriously, there's no need for an employee to be exasperated at a customer when they have questions and there's no need to make said customer feel stupid. Outside of that one employee, this store is great.
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