Food is good, but the service is horrible. Trying to order today, they were not busy, I was the only person in line and it took 10 minutes, largely due to the fact the counter person abruptly left and took several minutes to come back. Did apologize, but the person that followed him out was obviously upset with a customer and stated so, loudly. We've been there quite a few time, but to be honest, there are other delis just as good with service and employees who appreciate you coming in .