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| - OK, it pains me not to leave an outstanding view (usually the only reason I leave one is to praise a restaurant), but the service we had tonight, during our first visit, was so so very bad. Conversely, the food, when we finally experienced it, was outstanding, but the "front of house experience" was just awful. We chose to visit tonight because Sundays are supposed to be nights when they feature a dosa buffet. We were greeted kind of reluctantly after we walked by two people chatting in the front and then one followed us to seat us. "We hear you have dosas tonight." Answer-yes, then leaves. We help ourselves to a few buffet items but don't eat a lot, excited for dosas. Nobody comes to check on us, explain anything, etc. 30 minutes and two plates later-when we realize no one is ever going to help us, and we don't even have napkins, we work a good 5 minutes to get the guy to our table...who is avoiding eye coontact...most likely because everyone is at sea. Don't you have dosas tonight? "Yes, I forgot to give you a menu." 5 minutes later he drops one off and leaves the table....again. We flag him down again to make our order, for two different dosas. My friend gets hers 25 minutes later, mine never comes. I flag him down again; "remember." No, he didn't. They brought it another 10 minutes later, it was fantastic. We were there two hours. Had to flag him down for the bill. Other people in the restaurant were struggling to get helped, too. I hope they figure out how to take care of people because the food was really yummy.
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