I absolutely love this place. The entire staff are friendly and helpful. They make you feel at home. I do have the membership and because of my busy schedule am not able to make it once a month every single time. Luckily, the credit transfers over to the next month. I LOVE that. So far I have seen Juliana and John. I need deep tissue and they both do a phenomenal job. Both of them have entirely different techniques though. Which I recommend them both. Maybe switch it up? John really gets into those knots! I mean really! I have a high pain tolerance and will say that I could still feel pain, but in a GOOD way. I needed that. Very happy customer.